Director Product Management%5C: Gift
Position; Director Product Management (Gift)
Location Atlanta GA \: GA 400/285
** No relocation package
Position Description Overview
Fiserv is looking for an experienced Product Director with the primary responsibility to drive market requirements for Fiserv’s Prepaid team and to be the SME interface to clients, sales and operational teams to identify business requirements partnerships and to consult based on subject matter expertise in the prepaid closed loop industry. This position requires daily interaction with internal teams and clients to identify and lead product development efforts and technical teams to identify and create features and functionality that meet prepaid market needs and ultimately increase revenue and client satisfaction.
- Responsible for conception through end of life ownership for a specific product, product group or product line including product management, product development and business development. Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization.
- Drive product development and enhancements including road map and statement of direction development. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts. Maintain awareness and understanding of customer and market needs. Develop business cases to support new product recommendations. Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication.
- Act as a primary negotiator between internal departments and clients to resolve issues. Provide relevant product information and expertise to support sales effort. Assist with the education and enrollment of consumers into the new product programs. May perform all supervisory duties inherent in a managerial role.