Sr Implementation Analyst

Sr Implementation Analyst

Wilmington, Delaware

Position Description Overview

Act as a liaison between Fiserv and Clients on client implementations, projects and/or conversions for small/medium and at times large complex implementations. Develops, coordinates, and executes project plans, task schedules and resource activities to ensure on-time and effective project delivery. Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency. Interface with other Fiserv departments to generate and offer appropriate solutions. Interprets and communicates Fiserv services and Fiserv products to clients, sales, and vendors. At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions. Provides client consultative input on Fiserv product and system features.


Job Responsibilities

  • Act as a liaison between Fiserv and Clients on client implementations, projects and/or conversions for small/medium and at times large complex implementations. 
  •  Develops, coordinates, and executes project plans, task schedules and resource activities to ensure on-time and effective project delivery. 
  • Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.  
  • Interface with other Fiserv departments to generate and offer appropriate solutions. 
  • Interprets and communicates Fiserv services and Fiserv products to clients, sales, and vendors. 
  • At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions.
  • Provides client consultative input on Fiserv product and system features.

Scope of Job

Works on moderate to high level complex projects and tasks.