Transaction Risk Analyst - Cyber, Fraud and Risk Monitoring (Wilmington, DE)

Transaction Risk Analyst - Cyber, Fraud and Risk Monitoring (Wilmington, DE)

Wilmington, Delaware

Overview\:

The Gift Solutions team is looking for a Transaction Risk Analyst to join its risk and loss prevention team. The candidate will be responsible for fraud related account and transaction reviews, trend analysis, and supporting initiatives to improve the safety of transacting on our platform as well as helping us innovate our overall fraud prevention strategy. The ideal candidate will also work closely with other departments to troubleshoot and resolve payments and fraud issues.


Job Responsibilities\:

  • Monitor real time queues and identify high risk transactions such as account take over, friendly fraud, ID fraud and similar other risks.
  • Verify account activity and take appropriate action to minimize potential fraud loss as well as customer dissatisfaction.
  • Assist with identifying fraud trends and recommending rule and process changes
  • Raise fraud awareness and education throughout the Company, with an emphasis on efficiency and loss prevention
  • Determine existing fraud trends by analyzing accounts and transaction patterns
  • Identify system improvements and recommend anti-fraud changes to prevent fraudulent activities
  • Recommend new software tools used for fraud detection, prevention and reporting activities


Scope of Job\:

We are looking for good front line analysts interested in working with great tools in a global fraud and risk organization with plenty of room to grow their skills and careers. Team work, creativity and accountability are a must haves.