Contact Center Associate
Coral Springs, Florida
does a great Contact Center Associate do?
quality service and professional support in a variety of areas of inbound
calls including\: financial statements, credit card processing or related
and problem solve possible fraudulent behavior
with and support the launch of new products or services
and efficiently gather customer information, access and fulfill customer
needs, educate the customer where applicable to prevent the need for
future contacts and document interactions through contact tracking
automated information systems to analyze the customer’s situation
a balance between company policy and customer advantage in decision
making. Handles issues in the best interest of both customer and company
evaluate and find opportunities to drive process enhancements that
positively impact the clients experience
afforded multiple cross-training opportunities to ensure we stay fluent
with the ever changing needs of the business
a day-in-the-life preview of our Contact Center Associates, please click on the
the kind of person who loves to -
somewhere that you can take pride in servicing your customer!
to a large organization with great local presence and the feeling of
opportunities to earn more than just your base salary through various
incentive and recognition programs
and grow your career!
then look no further! Apply today.